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WAHI Stay Safe

WAHI has implemented enhanced cleaning protocols, policies and procedures across all departments to meet the health and safety challenges presented by COVID-19. Enhanced cleaning techniques for disinfecting high contact areas within the resort, coupled with heightened and intensified guest room cleaning procedures and adopting recommended social and physical distancing will provide our guests with the assurance that WAHI is following all Government health and safety recommendations. Restrictions.

What Can You do to Assist?

Before you arrive

Protective Measures

Social Distancing

Extra Cleaning

Limited Contact

Health Management


Restrictions for unvaccinated travellers to and within Queensland

From 17 December 2021, (or when 80% of Queenslanders aged 16 and over are fully vaccinated – whichever comes first) restrictions will be in place for people who ARE NOT fully (double-dose) vaccinated.

Accommodation:

Whilst unvaccinated people can stay in hotels for accommodation purposes, Only Fully Vaccinated people will be able to access the hotel restaurant and bar in that hotel. Furthermore, only fully vaccinated people will be able to access any pubs, restaurants or bars on Hamilton Island and at the Hamilton Island Golf Club.

Tourism Experiences (Tours and Activities)

In addition, only fully vaccinated people will be able to access all Hamilton Island tours, activities and pools. Unvaccinated people will not have access to any tours and activities but will have access to the beach (however Beach Sports will not be accessible) and will be able to visit Essential Retail - IGA Supermarket, Pharmacy, Post Office; General Retail - buggy hire and clothing; the Spa, Sports Club and Island Hair & Beauty.

Proof of Vaccination is required

In line with Government requirements, you will be asked for proof of vaccination when entering restaurants, bars, pubs, activity outlets, pools or tour check-in points on the island. If you do not have proof of Vaccination Status available you will not be allowed access.

These restrictions are in line with Queensland Public Health Orders announced 11 November 2021. We will continue to update as new Queensland Government information on restrictions for unvaccinated travellers comes to hand.

Any questions or concerns?

For more information on Queensland Government restrictions for unvaccinated travellers, visit Queensland Health restrictions at 80% double dose vaccination (www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/queensland-restrictions-80-percent-vaccination) or you can call the Queensland COVID-19 Hotline on 134 268.

If you are a guest that is due to travel to the Whitsunday Apartments and Hamilton Island in the near future, and you are not fully vaccinated, please consider the above information carefully, especially in light of the fact that your holiday Final Balance payment is likely to be due soon. If you have any questions or concerns, please call Whitsunday Apartments Reservations team on 07 4969 9999 during office hours, Monday to Friday 8:30am to 5pm or email stay@wahi.com.au.

Please note that due to an increase in the volume of enquiries our current response time to email can be 5 to 7 business days, as we are prioritising emails in order of our guests arrival dates, with all December bookings being prioritised first. Please be assured that we will respond to all enquiries as soon as possible.

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Whitsunday Apartments offer spacious one-bedroom apartments overlooking Catseye Beach.

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