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Privacy Policy

WHITSUNDAY APARTMENTS HAMILTON ISLAND EAST/WEST LTD

Introduction

Whitsunday Apartments has created this Privacy Policy to demonstrate its commitment to your privacy while visiting its website at www.wahi.com.au ("Website")

This Privacy Policy sets out how Whitsunday Apartments will handle personal information which you provide to it as a user of the Website.

The terms of this Privacy Policy form part of and should be read in conjunction with the Whitsunday Apartments' "Terms and Conditions" and Reservation Form found at the Website.

Whitsunday Apartments may edit this Privacy Policy from time to time.

Collection and Use of Personal Information

  • Whitsunday Apartments will only collect personal information when you make a reservation, register as a member or when you participate in any promotions or competitions run by Whitsunday Apartments from time to time.
  • When you make a reservation or register as a member with the Whitsunday Apartments we ask you for your name and company name, if applicable, address, email, phone, fax, credit card number, cardholder's name and card expiry date. In respect to reservations, the Whitsunday Apartments will contact you by email or otherwise confirming your reservation based on the availability of our rooms and for the authentication of your credit card.
  • If you do not provide us with all personal information we request we will not be able to accept your reservation or membership.
  • For membership only we will use your personal information to contact you regarding our promotions and for marketing purposes. If you do not wish us to do so, you may opt out by sending the Whitsunday Apartments an e-mail which contains the details of your original e-mail address and by placing the words "unsubscribe" in the subject section of the email message.

Disclosure and Information Sharing

The Whitsunday Apartments will not sell your personal information to any third party.

Whitsunday Apartments will only disclose your personal information where:

  • we have your consent to share the personal information;
  • we are required by law to do so;
  • we deem it necessary to provide you with services you have requested;
  • our Terms and Conditions state we will;
  • we reasonably believe that use or disclosure is necessary to prevent or lessen a serious and imminent threat to an individual's life, health or safety or a serious threat to public health or safety; or
  • we have reason to suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure of your personal information is a necessary part of any investigation of the matter or in reporting our concerns to relevant persons or authorities.

Cookies

Cookies are used on the website.

Changing Your Personal Information

For membership only, should you wish to change the personal information provided by you at registration. You can do so by sending an e-mail to stay@wahi.com.au We would ask that you promptly update your information if it changes.

Security

In order to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure we use industry standards efforts to safeguard the confidentiality of that information. If we no longer need your personal information or if you request us to disregard your personal information we will delete and destroy all your personal information from our Website database at your request unless any charges for accommodation provided by the Whitsunday Apartments are owing in which case your personal information will be kept on file until payment is made in full by you.

Links

The Website may be linked to other websites. Whitsunday Apartments has no control over the linked websites and is not responsible for the privacy practices of those sites.

General

  • Given the purpose of the Website it is not practical to deal with you anonymously.
  • We will not collect sensitive information about you without your prior consent.
  • Children are not eligible to use our services unless in conjunction with parents or guardians.
  • If you have any questions on this Privacy Policy send an email to stay@wahi.com.au

Magnificent stay at WAHI. Highly recommended.

Unbelievable sea views, spacious, clean gorgeous apartments. Friendly, helpful staff. 5 star holiday experience. Wouldn't stay anywhere else on Hamilton Island. Picturesque...the apartments and views are first class. If we could give a 10 star rating we would! Thank you WAHI.

Bel H - TripAdvisor

Wonderful Stay.

Our first stay in Hamilton Island and the Whitsunday Apartments did not disappoint. Amazing view, clean and tidy apartment. Staff were extremely helpful. Would definitely recommend a stay there. Close to everything, restaurants and shops.

ljsumberac - TripAdvisor

Romantic paradise.

Had an amazing time at WAHI, the view must surely be one of the best in the world & the island is an absolute paradise. Late Feb to early march was a lovely temp with afternoon showers, lots of swimming in the many gorgeous pools. A most romantic week, can’t wait to go back soon.

annakN6279DN - TripAdvisor

Wonderful time, wonderful experience.

We had a great time at the WAHI Apartments. The apartment was great, no complaints from us. The resort and pool were great, the staff were very helpful, and polite. We would highly recommend this place and look forward to our next visit to the island.

Jayson03 - TripAdvisor

Amazing.

Beautiful and peaceful spot ,very close to the marina. The view and the pool are amazing. Definitely will go back again. The room we had was big enough for our family of 5, nice and clean. The pool is very clean and very convenient. The service was excellent.

Nawal T - TripAdvisor

The hardest thing you’ll have to do is leave.

Resort Facilities

Everything you need for a comfortable and relaxing stay

  • Lagoon Swimming Pool

    A serene oasis amidst lush tropical palms, with sparkling azure waters.

  • Catseye Beach

    A palm-fringed haven kissed by the gentle turquoise waves of the Whitsundays.

  • Airport Shuttle

    Providing a complimentary and seamless airport to resort return transfer.

  • Heated Spa

    Allow our spa to relax you with soothing heated bubbles.

  • Free Wifi

    Stay connected with complimentary in room Wifi.

  • Laundry Facilities

    On Site Laundry facilities are offered for the convenience of our guests.

Discover More

Great value accommodation

Special Offers

Explorer Package

Explore with a Kodak reusable Underwater Camera, film, caps and water bottles. Add on to any booking!

Family Escape

One Bedroom Apartments from $389 per night for 2 adults and up to 3 children date restrictions apply.

Stay 6 Pay 5

This special applies to all room types, and is available for a limited time only. Block out dates apply.

WAHI Perks

Book Direct Advantage

Book Now

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